Privacy Policy
Hoy Maharaja Home Decor Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.hoymaharaja.com (the “Site”). Please read the following statement to learn about our information gathering and dissemination practices.
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By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
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By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
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We, Hoy Maharaja Home Decor, the creator of this Privacy Policy, ensure our firm commitment to your privacy vis-a-vis the protection of your priceless information. The Privacy Policy contains information about ‘www.hoymaharaja.com’. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at support@hoymaharaja.com or +91 9321580049
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit /Debit card numbers credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders), email address, and phone number. We refer to this information as “Order Information.”
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If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
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Notification of modifications and changes to the terms & conditions and privacy policy
We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.
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HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you;
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Screen our orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
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SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use wix to power our online store--you can read more about how wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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Our store is hosted on wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through wix.com data storage, databases and the general wix.com application. They store your data on a secure server behind a firewall. Please go through wix.com privacy policy at https://www.wix.com/about/privacy & terms of use at https://www.wix.com/about/terms-of-use
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave the Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.
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BEHAVIOURAL ADVERTISING
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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
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DO NOT TRACK
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Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
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DATA RETENTION
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When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
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MINORS
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The Site is not intended for individuals under the age of 18.
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CHANGES
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. You must check the policy & terms and condition frequently so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
CONTACT US
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@hoymaharaja.com or by mail using the details provided below:
A/4-1, Aslam Compound, Opp. Micro Labs Ltd., Saki Vihar Road, Andheri (E), Mumbai, MH, 400072, India
Disclaimer
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We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the Site.
Hoy Maharaja Home Decor – Grievance Officer
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In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided herewith.
Accordingly, the Grievance Officer for the purpose of Your personal sensitive information as governed by the Privacy Policy is: Ms. Manali Sawant.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Grievance Officer at support@hoymaharaja.com or by mail at:
Hoy Maharaja Home Decor
[Re: Compliance Officer]
A/4-1, Aslam Compound, Opp. Micro Labs Ltd., Saki Vihar Road, Andheri (E), Mumbai, MH, 400072, India